Services

Six practices, built to ship, not to advise.

Each engagement follows the same arc: see the system, redesign with AI, run it in production. The shape of the work changes with the practice, the standard does not.

We meet you where you are

Whether you're a Fortune 500 rearchitecting at scale or a founder building your first AI-enabled product, we meet you where you are. For needs beyond our core offerings, we tap a trusted network of leading technology and consulting partners to deliver end-to-end.

Boardroom advisoryTransformation roadmapOperating cadenceValue architecture

AI Strategy & Enterprise Transformation

What's delivered

Board-to-backlog AI strategy translated into a sequenced, fundable transformation program, with named owners, change architecture, and the embedded teams to deliver it. We diagnose business architecture, identify the workflows where AI compounds, and stand up the operating cadence that lets execution survive contact with reality.

Who it's for

Fortune 500 and Global 2000 enterprises rearchitecting at scale, mid-market operators pursuing a step-change in capability, public sector entities modernizing core services, and high-growth scale-ups preparing for enterprise selling motions.

Illustrative projects

Based on prior team experience

Led an enterprise-wide AI transformation for a global industrial manufacturer, 30+ design workshops, 90+ stakeholder interviews, and 45+ AI agents deployed across Google, GitHub Copilot, Atlassian and ServiceNow, supporting 3,400+ users across the enterprise.
Advised a leading global retailer on AI and process intelligence strategy, identifying $620M+ in operational efficiency opportunities across sales operations, supply chain and back-office functions.
Reimagined 27 Finance and HCM workflows for a State and Local Government client using AI-driven process intelligence, delivering a full enterprise roadmap.

ServiceNowMicrosoft CopilotGitHub CopilotGoogle Vertex AIUiPathAutomation Anywhere

Agentic AI & Intelligent Automation

What's delivered

Production-grade AI agents and automation wired into ERP, CRM, ITSM, ticketing and core systems of record, with evaluation harnesses, observability, policy controls and the human-review patterns that make them safe in regulated environments. We build agents that pass audit, integrate cleanly, and run for years.

Who it's for

Financial services, insurance, healthcare and other regulated enterprises that need agents to clear audit. Operators looking to convert known-good workflows into reliable, observable automation. Founders building AI-native products who need enterprise-grade agent infrastructure from day one.

Illustrative projects

Based on prior team experience

Established an RPA Bot Factory at a leading bank, automated 20+ back-office workflows, achieved 90% reduction in processing time, and created capacity equivalent to 12 FTEs.
Deployed AI-driven document intelligence for global banking clients, achieving 98% accuracy across 350,000+ documents and 97% efficiency gains.
Implemented AI-enabled operating models across Contact Center Operations, IT Service Management and Financial Crimes functions, generating $6M to $25M in bottom-line impact per engagement.

CelonisSAP SignavioDigital twin modelingVariant miningValue engineering

Process Intelligence & Operational Excellence

What's delivered

We instrument live workflows, not the documented version, mine the variants, identify the decisions worth augmenting, and redesign the work for human + AI collaboration. Engagements include the governance, KPI frameworks and Centers of Excellence that turn one-off wins into compounding operational advantage.

Who it's for

Operationally heavy enterprises where workflows have drifted from their documentation. Shared services and back-office functions hunting for leverage. Investment firms, banks, insurers and utilities running high-volume processes where small lifts produce outsized returns.

Illustrative projects

Based on prior team experience

Established a Process Intelligence Center of Excellence for a global investment firm, delivering $75M+ in realized value across 25+ enterprise processes with full governance and performance measurement frameworks.
Designed and executed AI and automation strategies across Quote-to-Cash, Procure-to-Pay and Meter-to-Cash for financial services and utility clients.
Reimagined 27 Finance and HCM workflows for a public sector client through AI-driven process intelligence, building a full enterprise modernization roadmap.

Org designRole architectureChange managementWorkflow redesignEnablement at scale

Operating Model & Workflow Modernization

What's delivered

We design the human + AI operating models, roles, spans, skills, incentives, governance, KPI frameworks, that translate technology investments into measurable business outcomes. We then run enablement at scale so the new model sticks.

Who it's for

Enterprises whose operating model has not caught up with what their technology is now capable of. Insurance, financial services and healthcare organizations rebalancing front, middle and back-office workloads. Leaders standing up new capabilities and needing them to ship.

Illustrative projects

Based on prior team experience

Led operating model modernization for insurance and financial services clients, establishing KPI frameworks and governance that translated technology investments into measurable business outcomes.
Delivered 15+ enterprise AI and automation engagements across front, middle and back-office, managing concurrent priorities while delivering $7M in near-term value and building a $12M pipeline.
Designed AI-enabled role architectures for contact center and IT service management functions, lifting throughput and capacity without expanding headcount.

NIST AI RMFEU AI Act readinessRisk architectureSteering cadenceAudit-ready controls

Enterprise Governance & Program Leadership

What's delivered

We stand up, and run, the governance, risk, and program leadership architectures that large-scale transformation programs require. Strategic alignment, execution discipline, risk mitigation, and the executive cadence that keeps multi-year, multi-hundred-million-dollar programs honest.

Who it's for

CIOs, CDOs, CFOs and COOs accountable for large transformation portfolios. Boards demanding visibility into AI and digital programs. PMOs needing senior practitioner muscle to land complex initiatives.

Illustrative projects

Based on prior team experience

Established enterprise governance frameworks for $300M+ transformation budgets across large-scale programs, ensuring strategic alignment, execution discipline and risk mitigation.
Partnered directly with CIOs, CDOs, CFOs and COOs to align strategic priorities and communicate measurable progress across complex, multi-year initiatives.
Built executive operating cadences and steering structures across enterprise AI portfolios spanning 10+ business units.

AlteryxPower BILookerGoogle Cloud BigQuerySnowflakeEval & observability

Data, Analytics & Intelligent Systems

What's delivered

We build the substrate intelligent systems depend on: data pipelines, semantic layers, evaluation harnesses, and the observability that lets AI improve safely in production. Without this foundation, every AI initiative becomes more fragile over time, with it, capability compounds.

Who it's for

Organizations whose data estate is the bottleneck to AI velocity. Teams shipping LLM and agent products that need eval and observability from day one. Founders building AI-native products where the data and feedback loop is the moat.

Illustrative projects

Based on prior team experience

Architected evaluation and observability harnesses for production AI workloads, enabling continuous improvement of agent performance against business KPIs.
Designed and stood up enterprise data foundations supporting document intelligence at 350,000+ document scale with 98% accuracy.
Built semantic and pipeline layers for analytics platforms feeding enterprise process intelligence programs.

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