Public Sector
Federal, state and local governments are deploying AI inside service delivery, benefits, justice and infrastructure, under significant ethical, procurement and transparency obligations. The bar is high, and the upside is meaningful improvements in citizen experience and operational throughput.
US federal agencies are operationalizing AI under OMB M-24-10 and EO 14110. States and cities are deploying AI in benefits, permitting and constituent services. The UK and EU are advancing AI in tax, justice and health under tightening regulatory regimes. Globally, smart-city and public safety AI is moving from procurement pilots to scaled deployments with clearer governance guardrails.
What is happening, by region.
Federal agencies are scaling AI use cases inventories, naming Chief AI Officers and operationalizing under OMB M-24-10 and EO 14110, with GSA, DoD and HHS leading on procurement and risk frameworks.
States including New York, California, Texas and Tennessee are deploying AI in benefits, child welfare, transportation and constituent services, often with bipartisan AI task forces.
HMRC, HMCTS and EU institutions are advancing AI in tax, justice and digital government under the EU AI Act and UK AI safety regime.
What we see working inside Public Sector.
AI in government service delivery
Constituent-facing assistants and case-worker copilots that compress time to resolution while preserving accountability.
Benefits and entitlements automation
Document AI and agentic workflows for eligibility, redetermination and appeals across SNAP, Medicaid, unemployment and disability programs.
AI in law enforcement and justice
Carefully bounded AI for case management, evidence handling and analytics with strong ethical guardrails and oversight.
Smart city infrastructure
AI orchestration of transit, public safety, permitting and infrastructure operations grounded in resident outcomes.
AI procurement policy
Help agencies operationalize AI procurement, vendor risk, and impact assessments under OMB and equivalent regimes.
Workforce modernization
Stand up the operating model, training and governance to use AI safely across federal, state and local workforces.